Project Billing & Plans

Use Project Billing to review your active subscription, billing cycle, next renewal date, and provisioning status.

What you can do

• Review your current plan and billing cycle.
• Open Stripe billing portal actions for payment method and invoice management.
• Change to another available plan for your project.
• Resume renewal directly when a cancellation is already scheduled.

Change plans

When you switch plans, Hiveality applies the update and checks whether Stripe needs extra payment confirmation.

• If no extra confirmation is needed, the plan update completes immediately.
• If Stripe requires confirmation, you will see a secure payment confirmation step before the plan change is finalized.
• The plan list keeps your current plan visible and labels it as current so you can verify your selection before submitting.

Renewal and add-ons

• If your subscription is set to cancel at period end, use Resume renewal to restore automatic renewal without leaving the billing page.
• Add-on upgrades are currently handled with support assistance from the billing page prompt.

Tips

• Keep your billing cycle selection aligned with the plan you intend to move to.
• If a plan change is pending confirmation, complete that confirmation step before trying another change.
• If checkout shows that payment already went through but setup is unfinished, use Finish setup to resume without submitting payment again.
• For checkout and payment setup guidance, use Store Settings and Checkout Widget.

If you need help with billing access or failed plan updates, contact support: Contact support