Send and Schedule Campaigns

What this does

Campaigns can send immediately or at a scheduled date/time. You can also pause, resume, or cancel a send.

After a campaign is scheduled or sent, the editor switches to a locked review mode so the exact audience and email that were queued stay consistent.

Make sure Estimated recipients is greater than 0.
Confirm the email design is ready. Use Send a Test Email first.
Make sure an email is linked in Campaign Email Settings and saved with real content.

In Sending time, choose one:

If you selected Send on specific date, choose Pick date & time.

Click Review Send (or Review Schedule) and confirm audience, timing, and email readiness.

Use Send now or Schedule campaign in the confirmation dialog.

After confirming a send, open the Performance tab to monitor progress.

Use the Send status panel to:

Pause a scheduled or sending campaign
Resume a paused campaign
Cancel a scheduled, sending, or paused campaign
Unschedule to Edit for scheduled campaigns when you need to return to draft mode
Retry failed recipients after a send
Review Recent failure reasons for the latest failed recipients

If a campaign is already in review mode and you want to send a changed version, use Duplicate Campaign.

When a campaign is scheduled or has already started:

The setup tab becomes read-only.
The audience and recipient count shown are the saved send snapshot for that run.
The email preview shows the exact sent snapshot when available.
The Contacts tab shows recipient-level status for that run (with search/filter/export tools).

If you see an error that the campaign email is empty, open Campaign Email Settings, add content in the email designer, save, and retry.