Email Step
Send a specific email at this step.
What this step does
An Email step sends a specific email to the contact when they reach this step in the flow.
How to use it (recommended)
1
Add an Email step
Add an Email step where you want the message to send.
2
Choose the email
Pick the exact email the contact should receive.
3
Test with one contact
Trigger the flow once and confirm the email sends.
When to use it
- Send a welcome email after a trigger
- Deliver a follow-up message after a delay
- Confirm a completed action
Tips
- Make sure the email exists and is finalized before you activate the flow.
- Test with a single contact first.
- If you manually move contacts to an Email step for testing, the email step now processes immediately after the move.
- For destination steps that are only in draft, publish the flow first before moving contacts.
If you need to space messages out, add a Delay between emails.
Related Help Docs
Updated Mar 20, 2026
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